1. Overview
ChattaPay (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our clients, their employees, and visitors to our website.This Privacy Policy explains how we collect, use, store, and share information when you use our website, services, and products.
By using our website or submitting information to ChattaPay, you agree to this Privacy Policy.
2. Who We Are
ChattaPay is a payroll and HR services provider based in Chattanooga, Tennessee, offering payroll processing, tax filing, timekeeping, and background-check solutions to businesses throughout Tennessee and the U.S.
3. Information We Collect
We collect information necessary to provide payroll and related services. This may include:
Client (Employer) Information
Company name, address, and contact details
Employer Identification Number (EIN)
Bank account details for payroll funding
Login credentials for authorized representatives
Employee Information (Provided by Clients)
Full name, address, phone number, email
Social Security number or Tax ID
Bank account or pay-card information for direct deposit
Wages, tax withholding status, and deductions
Employment history and background-screening results (if applicable)
Website & Communication Data
Information submitted through contact or signup forms
Browser, IP address, and cookies (used for analytics and security)
Email correspondence and client support messages
4. How We Use Your Information
ChattaPay uses collected information to:
Process payroll and issue direct deposits or checks
File payroll taxes and required government forms
Manage employee onboarding and background screenings
Maintain accurate client records
Communicate with clients about services, updates, or compliance notices
Improve our website, systems, and customer experience
Comply with applicable federal and state laws
We do not sell or rent personal information to any third parties.
5. Sharing of Information
We share personal data only when necessary to deliver our services, such as with:
Financial institutions for direct deposits and tax payments
Government agencies for payroll tax reporting (IRS, SSA, Tennessee DOR, etc.)
Authorized third-party vendors that support our services (background-check providers, tax processors, etc.)
All vendors are required to follow strict data-protection and confidentiality standards.
6. Data Security
We implement strong security measures to protect sensitive payroll and employee data, including:
Data encryption in transit and at rest
Multi-factor authentication for client access
Secure data centers with limited access
Regular system monitoring and backups
Despite these safeguards, no online system can guarantee 100% security. Clients are encouraged to protect their account credentials and notify us of any unauthorized access.
7. Data Retention
ChattaPay retains payroll and tax records for as long as required by law or as needed to provide services.When information is no longer needed, it is securely deleted or anonymized.
8. Your Rights
Depending on your location and applicable law (including the Tennessee Consumer Data Privacy Act effective 2025), you may have rights to:
Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of data (where legally permissible)
Opt out of non-essential data sharing or communications
To exercise these rights, email moc.yapattahc%40ycavirp or call [your business number].
9. Cookies and Tracking
Our website may use cookies and analytics tools (like Google Analytics) to improve functionality and performance.You can adjust cookie settings in your browser at any time.
10. Third-Party Links
Our website may contain links to other websites or services. ChattaPay is not responsible for the privacy practices or content of third-party sites.
11. Children’s Privacy
Our services are intended for businesses and adult users. We do not knowingly collect information from individuals under 18 years of age.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or in the law.The updated version will be posted on this page with a new “Last Updated” date.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
ChattaPay Payroll & HR Services1100 Market Street, Ste. 610Chattanooga, TN📧 moc.yapattahc%40ofni
📞 (423) 781-6000